Refund.
Rake Replacement method：
Note: For the replacement method of other accessories, please watch the video in the window！ （Accessories need to be shipped from the warehouse, So the transportation time takes 20-30 working days).
Customer Reviews
Overall rating: 4.7 / 5 from 75 reviews.
This litter box is a strong option if you want to automate most of the litter chore, prioritize odor control, and your budget doesn’t stretch to the more expensive competitors. I been using it for more than a year and it as being a game changer. Very easy to clean you can actually disassemble and replace new parts with no issues.
Perfecto
It is unfortunate that the cat detector sensors are behind the motors. If they were 15mm colder to the front it would make them very easy to change. Once changed, they work well and it is operating properly now.
Thanks magnets keep the part of spaceship capsule where the poop bin is closed properly sealed so no leaky smells
Ottimo ricambio, la letteria ora è di nuovo perfettamente funzionante
Replaceable Accessories for ELS PET Cat Litter Box
Store owner replied: Grazie mille per il tuo feedback! Siamo felici di sapere che il ricambio ha riportato la tua letteria a funzionare perfettamente. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Buona giornata!
Worst purchase this 71 year old ever made! Have had it 2+ years and has never worked! Can get it going and it starts beeping and no matter what, will not stop! The controls are too low to be convenient. I paid 389. I see they have reduced it to under 200 to get rid of it! Customer service is awful!!!
We replaced the part and it still doesn’t work. Your customer service is horrible and I will never buy anything from your company again.
How about you tell your fucking customers that you have to unplug the litter box to be able to replace the rake you dumb fucks. Even your video doesn't tell your custumers this shit.
I received informative support & suggestion of the new part I needed to repair my Elspet spaceship automatic cat litter tray. After ordering, receipt of & replacing the door switch, it all works perfectly again......thank you! 🙂
Had to replace power cord the other one got soap on it
Quick, easy and accurate.
Missing part fit great
Received product works great
Lights arrived timely and replacement was made successfully.
The replacement sensors made the rake start working again.
The sensors were a little difficult to replace but worth it. It works like new now and the cats are happy to have their littler box working again.
Habe Einzelteile zur Reparatur benötigt. Passten genau und Maschine läuft wieder. Schnelle Lieferung. Super
CS was very helpful in getting me the replacement part I needed!
Thank u for this great product
Very easy to install.
This shipment went great. Quick and details on shipping. Wish the other product would be this way
part UV lit worked well and ship fast.
Fits perfectly.
Excellent the uv lights really make a big difference 👌
exactly what I needed to get it working again and arrived sooner than expected
Received magnets quick. Highly recommend.
Just the part I needed!!
Vinieron en buen tiempo y buenas condiciones. Fácil instalación.
I'm absolutely satisfied! The part is arrived on time without damage! It was packed very well. Thank you very much!
I'm absolutely satisfied! It's arrived on time and in one piece. I'm happy for most of the parts are replaceable, so I don't have to throw away all the machine just because one tiny part goes wrong. Thank you very much!
the door would not open after cleaning. when I took the old switch out I found a broken connection. likely from the factory, it fixed it though. It was a PITA to replace, but it fixed it.
Shipping was fast and easy and gave me great customer service
All worked well!
The recommended sensors fixed the rake problem.
Love the convenience of the litter box
Great
It was great to order a replacement adapter cord after the original one was list in a move. Thank you!!
It was a nice experience to have my ELS back as changed the part that was requested (sensor rake) Now is working better than before, may wife and I are so happy Thank you for your help
I replaced the home position sensors and reset the unit. Everything working properly. Thank you! Now I just got to get the cats wanting to use it again. Thank you
