Thanks for your visiting on elspet, FAQs below may be useful for you to get answers fast.
For more help, please feel free to contact us by e-mail. Once receiving your mail, our customer service representatives will respond as soon as possible. (Most e-mails will be responded within 1 to 2 business days.) We appreciate for your kindly patience and understanding.
Customer Service Email: help@elspet.com
Work Time：Mon-Fri 5pm--2:30am（ PST）
Telephone：+1 833 610 3323
Work Time：Mon-Fri 9am--5pm （ EST ）
If you are requesting information about your order please provide the order number starting with: SPF
If you are contacting us in regards to your delivery times please check our Shipping Information First as we have all the information in regards to how long it can take.
Thank you！
Company: Xiaoyi Intelligent Technology(Hong Kong)Co., Limited.
Address: Room 1318-19, Hollywood Commercial Centre, 610 Nathan Road, Mong Kok, Hong Kong.
